Payment options

Payment is made at the time of the session. We accept cash, check, credit cards, insurance, and county service dollars as forms of payment. Remember you may also use your FSA or HSA to pay for your sessions.

Clients may choose to pay for their counseling apart from insurance companies. To have therapy services covered under insurance, you must have a mental health diagnosis. Private paying clients often desire to have their permanent health record void of their mental health diagnosis, and prevent insurance companies from having legal access to their diagnosis, treatment plan and case notes containing a great deal of personal information. If you are uninsured or chose to not use your insurance, please see the Good Faith Estimate below.

As a private paying client you can be assured of the following:

No contact needed with a third-party pay (i.e. insurance company)
Ability to choose your counselor based on the needs and values you desire
Ability to determine length of treatment and care

You can be confident that your care and personal information is held to the highest standard of privacy allowed by Minnesota laws and statutes.

Clients who wish to use insurance benefits, please check with your provider regarding in network and out of network coverage.

Services not covered by insurance:

School Services
Individual Social Coaching for Employment
Individual Coaching
Parent Coaching

Client Portal

Clients can make payments toward services and send secure messages to their provider in their client portal account. Create a client accounting using the sign-up link. Once your account is created you can use the login link to make secure payments for services and co-pays and send messages.

Good Faith Estimate/No Surprise Act

As of January 1, 2022, clients have to right to receive a Good Faith Estimate explaining how much your medical care will cost. Under the law, healthcare providers need to give patients who do not have insurance or who are not using insurance an estimate of the bill for medical items and services.

You have t right to receive a God Faith Estimate for the total expected cost of any non-emergency item or service. This includes related costs like medical tests, prescriptions drugs, equipment and hospital fees.
Make sure your healthcare provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your healthcare provider and any other provider you choose for a Good Faith Estimate before you schedule an item or service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate visit www.cms.gov/nosurprises

or call (800) 368-1019